Making a robot sure sounds very complicated for most people, but creating a chatbot is very easier. Term chatbot means an Artifical Intelligence (AI) that automatically replies to internet users, and answers their questions.
A chatbot can function different ways. Depending on the type, a chatbot can talk to the user or provide customer service, tells you what the current weather, and even the contest parking tickets. For businesses, chatbots can respond to a customer’s questions and help you do your job.
1. Chatfuel
If you happen to have a business page on Facebook, you should consider using Chatfuel. Chatfuel helps you in creating a chatbot for Telegram and Facebook Messenger. Chatfuel guides you step by step and helps you make your own chatbot, without any need of coding. You can change a response and also add content with basic hyperlinks.
2. Botsify
It is another chatbot creator that is designed for Facebook users. To use Botsify, all you got to do is just visit botsify.com. In there, integrate your Facebook account, setup a webhook, then write commands for the chatbot, and let it take the customer service for you. Note that the integration is limited to the paid plans. But, just from the free plan, you could create an unlimited number of chatbots for you.
3. Smooch
Smooch is a bridge or connector between your business apps (Help Scout, Slack, Zendesk, Front, and others) and messaging apps (Facebook Messenger, Line, WeChat, Kik, and others). Smooch allows you to set one of your business apps to get all the incoming chat notifications from the messaging apps. By this way, along with your team, you can answer every chat request coming from your customers having to move away from the business app you use.
Do you know any other Chatbot creators ? comment them in the comment section below.
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